Your Business is Unique. Your Visitor Management System Should Be, Too.
A one-size-fits-all approach doesn't work for the dynamic businesses of Dubai. Your brand, your security protocols, and your visitor journey are unique. TimeChart provides a truly customizable visitor management system in Dubai that adapts to your specific needs. From branded interfaces to bespoke check-in workflows, we empower you to create a visitor experience that is a perfect reflection of your company's excellence.
The Frustration of Inflexible, Off-the-Shelf Visitor Management Software
Rigid, generic systems force you to change your processes to fit the software, creating inefficiency and a poor impression.
Clunky, Irrelevant Workflows
Forcing a high-value client through the same check-in process as a delivery driver is inefficient and feels impersonal.
Generic, Unbranded Interface
A kiosk that doesn't feature your logo or brand colors feels disconnected from your company and cheapens the visitor experience.
Missing Important Information
A rigid system might not let you ask for crucial information, like a vehicle number for parking or a project code for contractors.
The Power of a Bespoke Visitor Management System: What You Can Customize
Our smart visitor management system puts you in control. With our intuitive, no-code tools, you can tailor almost every aspect of the visitor journey to fit your precise requirements.
1. Brand the Entire Experience
Your brand is your identity. We ensure it's front and center throughout the visitor journey.
- Kiosk Interface: Greet visitors with your company logo, brand colors, and a custom welcome message on the check-in screen.
- Visitor Badges: Design professional badges that feature your logo, fonts, and specific visitor information.
- Email & SMS: Customize the invitation and notification templates to match your company's professional tone.
2. Create Custom Visitor Workflows
Not all visitors are the same. Our visitor management software in Dubai lets you create unique check-in paths for different types of visitors without writing a single line of code.
- Visitor Types: Create distinct categories like 'Client', 'Contractor', 'Interviewee', 'Delivery', or 'Event Guest'.
- Conditional Steps: Show or hide specific steps based on the visitor type. For example, require contractors to watch a safety video, but not clients.
- Tailored Agreements: Have interviewees sign an NDA, while delivery drivers simply acknowledge receipt policies.
3. Collect the Data You Actually Need
Go beyond the standard 'Name' and 'Company'. Our visitor registration software allows you to add custom fields to your check-in form to capture the information that matters most to your business.
- Text Fields: Add fields like 'Vehicle Plate Number', 'Project ID', or 'Reason for Visit'.
- Dropdown Menus: Create lists for visitors to select from, such as 'Department to Visit'.
- Checkboxes: Use for yes/no questions, like "Do you require parking?".
The TimeChart Advantage: Customization Without Complication
We believe a powerful system should also be easy to use. Our approach to customization is built on flexibility and expert support.
No-Code Workflow Builder
Our intuitive, drag-and-drop interface allows your admin team to build and modify check-in workflows easily, without needing any IT or developer assistance.
Expert Onboarding & Setup
Our Dubai-based team works with you during setup to understand your exact needs and helps you build the perfect initial workflows for your business.
Scalable & Adaptable
Your business evolves, and your VMS should too. Our system is designed to grow with you. You can add new visitor types, change fields, and adapt workflows as your needs change.
Part of a Complete Visitor Management Solution
Customization is a core principle of our comprehensive platform. Discover how TimeChart's flexible approach can revolutionize your entire front desk operation.
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Why VMS is ImportantFrequently Asked Questions about VMS Customization
Do I need to be a technical expert to customize the workflows?
Not at all. Our customizable visitor management system features a simple, user-friendly interface. If you can use everyday office software, you can easily customize your check-in processes. Plus, our team provides full training.
How many different visitor types can we create?
You can create an unlimited number of visitor types. This allows you to design a perfectly tailored check-in experience for every single person who walks through your door, from VIP clients to daily contractors.
Can we change our custom fields and workflows later?
Yes. Your business needs can change, and your VMS should adapt. You can log in to the admin dashboard at any time to add, remove, or edit custom fields and modify your check-in workflows as needed.
Can we have different branding for different company branches?
Yes. If you are using our multi-site feature, you can set up unique branding (logos, color schemes) for each of your office locations in Dubai or across the UAE.
How are custom legal documents like NDAs handled?
You can upload your legal documents as text or PDF. The system will display them to the relevant visitor type during check-in and capture their digital signature as proof of acceptance. The signed document is then securely stored with their visitor record.
Can we customize the notifications that hosts receive?
Yes. You can edit the templates for SMS, Email, and WhatsApp notifications to include specific information or instructions for your employees, ensuring clear and consistent communication.
Does customization affect the speed of the check-in process?
No. Our system is optimized for performance. Even with multiple custom fields and steps, the check-in process remains fast and responsive, ensuring your visitor entry system is always efficient.
What if we have a very complex and unique workflow need?
That's where our local Dubai team excels. For highly specific or complex requirements, our team can work with you to build a completely bespoke VMS in Dubai. We can develop custom integrations and features to meet any challenge.
Can we customize the reports to show our custom field data?
Yes. Any custom data you collect during check-in can be included in your visitor reports. You can filter, sort, and export data based on your custom fields, giving you more powerful insights.
How does a customizable system improve our security?
Customization allows you to implement granular security rules. By creating different workflows, you can ensure that high-risk visitors (like contractors with access to sensitive areas) go through more rigorous checks (e.g., watching a safety video, signing a waiver) than low-risk visitors, making for more intelligent and secure lobby management.
Build a Visitor Experience That is Uniquely Yours
Stop trying to fit your business into a rigid box. Let's build a visitor management system that fits you perfectly. Contact us today for a free consultation and demo.
Talk to a Customization Expert