Manage Visitors from Any Device, Anywhere in Dubai
Your business doesn't stop at the reception desk, so why should your visitor management system? TimeChart provides a truly flexible visitor management system in Dubai that works seamlessly across all your devices. Whether you're at the front desk, on the move, or in a meeting, you have complete control over your visitor flow, ensuring a secure and efficient experience for everyone.
The Limits of a Single-Device System
Relying on a visitor management system that only works on one computer creates bottlenecks and blind spots in your security and operations.
The Tethered Receptionist
When the system is tied to a single desktop, your receptionist is stuck behind the desk and can't assist guests in the lobby or manage other tasks.
Immobile Security
Security guards who can't access visitor data on the move are less effective. They can't verify a guest's status on the floor or at an alternative entrance.
Lack of Manager Visibility
Managers and hosts who are away from their desks have no real-time insight into who is arriving, leading to delays and a disconnected visitor experience.
A Unified Experience Across All Your Platforms
TimeChart's visitor management software is built on a flexible, web-based platform. This means you get the same powerful features and user-friendly experience whether you're using a dedicated kiosk, a standard office computer, or your personal mobile phone.
The Right Tool for Every Role
Different roles have different needs. Our smart visitor management system provides a tailored interface for each user, ensuring they have the tools they need to be effective.
- For Guests: An intuitive Kiosk or Tablet for quick and easy self-registration.
- For Receptionists: A comprehensive Desktop dashboard for complete oversight and control.
- For Security: A mobile-friendly Tablet view for on-the-go verification and real-time monitoring.
- For Managers & Hosts: A streamlined Mobile app to approve visitors and receive alerts from anywhere.
A Closer Look: The Experience on Each Device
The Kiosk & Tablet: Your Digital Front Door
This is the primary point of interaction for your guests. Our visitor registration software on a kiosk or tablet is designed to be simple, fast, and welcoming. It guides visitors through the sign-in process, captures their photo, scans their ID, and prints a badge, all in a matter of seconds. It's the cornerstone of efficient and secure lobby management.
The Desktop: Your Command Center
For your reception and security staff, the desktop web dashboard is their command center. From any PC or Mac, they can access the full power of the visitor management solution in Dubai: pre-register guests, monitor the live visitor log, manage appointments, generate security reports, and oversee the entire visitor lifecycle from a single screen.
Visitor Management System Mobile App: Power in Your Pocket
For busy hosts, managers, and mobile security, the TimeChart web app provides essential functions on the go. Employees can receive instant notifications of their guest's arrival, approve or deny unexpected visits, and even pre-register a visitor right from their phone. Security personnel can use their phone to scan a visitor's badge and instantly verify their status, making it a powerful visitor entry system that extends beyond the lobby.
Flexibility for the Modern Dubai Workplace
A multi-device approach is no longer optional in today's hybrid work environment. TimeChart supports your business reality:
Hybrid & Remote Teams
Hosts working from home can still pre-register their guests and receive arrival notifications, ensuring a smooth process no matter where they are.
Multi-Entrance Facilities
Equip multiple entrances—from the main lobby to loading docks—with a tablet or kiosk, all feeding into one centralized system for complete oversight.
Mobile Security Patrols
Empower your security guards to check visitor credentials anywhere on your premises, not just at the front door.
Part of a Complete Visitor Management Solution
Multi-device access is a core pillar of our comprehensive platform. Learn more about how TimeChart can revolutionize your entire front desk operation.
Our Main Solution
Visitor Management SystemExplore All Features
View All VMS FeaturesRead Our Blog
Why VMS is ImportantFrequently Asked Questions about Multi-Device Access
Is there a separate app to download for mobile phones?
No, TimeChart is a web-based platform. This means there is nothing to install for your employees. They can access their dashboard and receive notifications directly through their phone's web browser, ensuring it's always up-to-date and works on any device (iOS or Android).
What kind of hardware do we need for the kiosk?
Our visitor management software is flexible. It can run on an iPad with a stand or a dedicated Windows-based kiosk. We can provide a complete hardware package or consult with you on using your existing equipment.
How many users can access the system at once?
Our plans are scalable. You can have an unlimited number of hosts (employees) receiving notifications. For dashboard access (receptionists, admins, security), we offer plans to fit the size of your team and number of locations.
Is the data synced in real-time across all devices?
Yes, absolutely. When a visitor checks in at a kiosk, their status is updated instantly and is visible on the desktop dashboard and any security tablets in real-time. This ensures everyone is working with the most current information.
How secure is accessing the visitor management system from a mobile device?
Security is our top priority. Access to the dashboard is protected by secure login credentials with role-based permissions. This means an employee can only see their own visitor information, while an admin has full oversight. All data transmission is encrypted.
Can we use this system at multiple office locations in Dubai?
Yes. TimeChart is a multi-site visitor management solution for Dubai. Authorized users can switch between different locations from their dashboard, allowing for centralized management of your entire portfolio from a single account.
What happens if the internet connection is temporarily lost at the kiosk?
Our system has offline capabilities. The kiosk can continue to check in visitors even without an active internet connection. Once the connection is restored, it automatically syncs all the visitor data to the central dashboard.
Does the desktop dashboard work on both Mac and Windows?
Yes. Because our system is web-based, it works on any modern desktop or laptop computer with an internet browser, regardless of whether it's running macOS or Windows.
How does multi-device access help with our queue management system?
It provides complete visibility. A manager on their phone can see how many people are in the queue at the reception. A security guard on a tablet can see the live status of the waiting area. This allows your team to proactively manage visitor flow and allocate resources where needed.
Is it difficult to set up and train our staff on multiple devices?
Not at all. The interface is designed to be consistent and intuitive across all platforms. Our Dubai-based team provides comprehensive training as part of the implementation process to ensure every member of your staff is confident using the system on their designated device.
Ready for a Truly Flexible Visitor System?
Empower your team with the freedom to manage visitors from anywhere. Contact us today for a personalized demo and discover how our multi-device solution can benefit your Dubai office.
Talk to a VMS Expert