The All-In-One Visitor Management System for Homes & Offices in Dubai
Ensure effortless check-ins, total security, and peace of mind. The TimeChart Visitor Management System is the perfect tool to install at your check-in area. It is a hassle-free way of collecting crucial visitor data with just a few clicks. Create a modern visitor experience with our complete, one-stop visitor management solution.
Your Trusted, Dubai-Based Security Partner
For over 20 years, TimeChart has been a leading provider of innovative business solutions in the UAE. We are not just another software company; we are your local partners in security and efficiency. Our deep understanding of the Dubai market—from its unique security challenges to its high standards of professionalism—is built into every aspect of our visitor management software. Our mission is to provide powerful, reliable, and easy-to-use tools that solve real-world problems for businesses and residential communities across the region.
About Our Visitor Management System
The TimeChart Visitor Management System is a complete solution that automates the entire visitor journey. It replaces insecure paper logbooks with a secure and efficient digital process that enhances your security, impresses your guests, and frees up your staff. From the moment a visitor is invited to the moment they check out, our system creates a complete, accurate, and searchable digital record, giving you full control over who is in your building at all times. To learn more, you can read our detailed guide on What is a Visitor Management System?
A Feature-Rich Platform Built for Your Needs
Pre-Registration with QR Code
Create a VIP welcome. Our system lets your team pre-register guests, who then get a unique QR code by email or SMS for a fast, contactless check-in. This is perfect for planned meetings.
Smart ID Capture
For top-level security, our system uses real-time ID scanning for Emirates IDs and Passports. This ensures data is accurate and every check-in is verified and compliant with local laws.
Real-time Notifications
Eliminate lobby wait times. The TimeChart system sends instant alerts through channels such as SMS, Email, or WhatsApp the moment a guest arrives, so your team can greet them promptly.
Professional Badge Printing
Enhance on-site security by automatically printing branded photo ID badges. These provide clear identification for everyone in your facility. Learn about our badge printing options.
Centralized Dashboard
The real-time dashboard gives you control. From this single screen, you can see who is on-site, manage check-ins, and oversee your entire lobby with our live analytics features.
Self-Customizable Workflows
Our system adapts to you. Create different check-in rules for different visitor types, such as clients or contractors, with our easy-to-use, no-code workflow builder. It's a truly customizable system.
Tablet-Based Sign-in
Create a great first impression. With our simple visitor management iPad application, guests can fill in their details easily, using either spot check-in or pre-registration QR codes to ease the flow of traffic.
Parking Management
Pre-register visitors with a parking permit to give them automatic access to your parking premises. Security can easily view and manage all parked cars, including those with expired passes.
Face Recognition
For a futuristic and highly secure option, pre-registered visitors and employees can gain access to specific entry gates through instant face recognition, fully integrated with the TimeChart system.
WhatsApp Chatbot Invitation
Engage with your visitors on the platform they use most. Our system can communicate with guests via a WhatsApp chatbot for things like invitations, service requests, or entry permits.
Queue Management Integration
Easily manage high visitor traffic. Our integrated queue management system allows you to categorize visitors by their purpose and direct them accordingly, keeping your lobby organized.
Multi-Device Compatibility
The TimeChart solution is user-friendly and supports multiple devices. Manage your visitors from a Kiosk, computer, or tablet. Learn more about our multi-device capabilities.
Online & Offline Compatible
A perfect system is active 24/7. The TimeChart system works both online and offline, so you can continue to serve your visitors without interruption, even if the internet goes down.
Data Security
We use secure encryption and a dedicated security infrastructure to ensure your visitor data stays safe at all times, in full compliance with UAE data laws.
Cloud & On-Premise Deployment
The TimeChart system can be deployed in the cloud for maximum flexibility or on your own local servers (on-prem) to meet specific organizational IT policies.
Integrated Solutions for a Fully Connected Workplace
Queue Management
Parking Management
Meeting Room Management
Access Control Systems
In an organization where visitors come for both one-to-one meetings and service-related queries, the TimeChart system provides a single platform to control both visitor and queue management. Visitors for meetings are greeted by their hosts, while visitors for services can be added to a virtual queue, with their token number displayed on a main screen.
Multi-Device Compatible Architecture
KIOSK
Designed for Front Desk
COMPUTER
Designed for Front Desk & Security
TABLET
Designed for Front Desk, Security & Events
CONTACTLESS QR
Designed for Front Desk & Events
The Tangible Benefits of the TimeChart VMS
For Your Security
- Complete Visibility: Know exactly who is in your building at all times with a real-time, digital log.
- Verified Identities: Prevent unauthorized access by verifying every visitor's identity through ID scanning.
- Ironclad Audit Trails: Maintain a secure, searchable, and compliant record of every single visit.
For Your Operations
- Eliminate Queues: Dramatically reduce check-in times and prevent lobby congestion with our efficient queue management features.
- Automate Manual Tasks: Free up your reception staff from paperwork, phone calls, and manual data entry.
- Data-Driven Decisions: Use powerful analytics to understand visitor patterns and optimize your resources.
Flexible Pricing for Every Need
The TimeChart Visitor Management System offers scalable plans for both commercial offices and residential buildings. Our pricing is transparent and designed to provide the best value in the Dubai market.
Standard (for Offices)
Perfect for small to medium-sized businesses looking to modernize their reception, enhance security, and improve efficiency.
Professional (for Enterprises)
Our most popular plan, offering the full suite of features including access control integration and multi-site management for larger organizations.
Community (for Homes)
A specialized plan for residential towers and communities, focusing on resident convenience and secure guest/delivery access.
For a personalized quote based on your exact requirements, please contact our sales team.
Types of Systems
The TimeChart VMS is a flexible, cloud-based platform that combines the best of all system types to fit your environment. Learn more in our detailed blog post about the types of visitor management systems.
- Cloud-Based Software: Access your system from anywhere, with no IT maintenance required from your side.
- Self-Service Kiosks: Empower your visitors with an intuitive, stand-alone check-in experience.
- Mobile & Web Access: Manage your system and check in guests from any smartphone or desktop browser.
Technical Specifications
Our system is built on modern, reliable technology designed for performance and compatibility.
- Software Compatibility: Web-based dashboard works on all modern browsers (Chrome, Firefox, Safari) on Windows, macOS, iOS, and Android.
- Hardware Compatibility: We support Apple iPads and Windows-based tablets for kiosks, and integrate with industry-leading thermal printers and ID scanners.
- Integrations: We offer robust API-based integrations for access control systems, calendars, and more.
Why Choose the TimeChart Visitor Management System?
Making the right choice is crucial. Read our full guide on how to choose the best visitor management system to understand all the factors.
- Local Dubai Expertise: We are not a generic global company; we are based in the UAE and have over 20 years of experience understanding the specific security and business needs of this region.
- Unmatched Customization: Our customizable system adapts to your workflow, not the other way around.
- Dedicated On-the-Ground Support: Our local team provides fast, expert, and hands-on support for installation, training, and any ongoing needs.
- A Complete, All-in-One Solution: We offer a comprehensive suite of features that covers the entire visitor lifecycle, eliminating the need for multiple, disconnected systems.
- Built for Compliance: We designed our system from the ground up to be fully compliant with UAE data privacy laws and regulations.
- Scalable for Your Growth: Whether you have one office or a network of branches, our multi-site solution grows with you.
What Our Clients in Dubai Are Saying
"The TimeChart system transformed our reception. The Emirates ID scanning is incredibly fast, and our hosts love the instant notifications. It has significantly improved our security and the feedback from our clients has been fantastic."
"Managing three residential towers was a security challenge. TimeChart's multi-site dashboard gave us the central control we desperately needed. The pre-registration feature for residents' guests is simple to use and has made our community feel much safer."
Frequently Asked Questions
What is a visitor management system?
A visitor management system is a technology solution that automates the process of registering, managing, and tracking guests in a building. The TimeChart VMS replaces paper logbooks with a secure digital process that includes features like ID scanning, pre-registration, and instant notifications to enhance security and efficiency.
Is the TimeChart system suitable for both homes and offices?
Yes. We offer tailored solutions for both environments. For offices, we focus on corporate branding, efficiency, and security integrations. For residential buildings (homes), we focus on resident convenience, secure delivery management, and contractor access control.
How much does a visitor management system cost in Dubai?
The price of a visitor management system depends on factors like the number of locations, required hardware (kiosks, scanners), and specific features needed. TimeChart offers flexible and competitive pricing plans. Please contact us for a personalized quote.
What are the main benefits of using this system?
The main benefits are significantly enhanced security through visitor verification, improved operational efficiency by automating manual tasks, a more professional brand image, and guaranteed compliance with UAE data privacy laws.
Is your system compliant with UAE data laws?
Yes, absolutely. The TimeChart Visitor Management System is designed from the ground up to be fully compliant with UAE Federal Decree-Law No. 45 of 2021. We ensure secure data storage, clear visitor consent, and configurable data retention policies.
What hardware do we need to purchase?
Our system is flexible. A typical setup includes a tablet (like an iPad) for the kiosk, a stand, a badge printer, and an ID scanner. We can provide a complete, turnkey hardware package or consult with you on using compatible devices you may already own.
Can TimeChart integrate with our existing building security?
Yes. Our system is designed to integrate seamlessly with a wide range of access control systems, including door locks, turnstiles, and elevators, to create a unified security environment.
How difficult is it for our staff to learn the system?
The TimeChart system is designed to be extremely intuitive and user-friendly. Our Dubai-based team provides comprehensive on-site training to ensure your reception, security, and employees can all use the system confidently from day one.
What are the best visitor management systems in Dubai?
The best visitor management systems in Dubai include a mix of strong local and global providers. Based on its focus on local compliance, extensive features, and dedicated UAE support, TimeChart is considered the top choice. Other excellent options include iVisita, HID Global, Proxyclick, and Envoy, as detailed in our review of the best systems.
Why should we choose TimeChart for our home or office?
You should choose TimeChart because we provide a powerful, feature-rich system that is specifically built for the Dubai market. Our combination of advanced technology, deep customization, and expert local support ensures you get a solution that is not just a product, but a true security and efficiency partner for your building.